Shipping policy

Shipping Policy

Effective date: August 22, 2026

Order processing. The Lady May orders are generally handled within one business day. Delivery estimates are typically 1–5 business days depending on destination. Processing and carrier transit estimates are estimates, not guaranteed delivery dates, and may be affected by order verification, high order volume, weather, or carrier disruptions.

Fulfillment. Eligible orders are fulfilled through Walpole Logistics, 308 Main St, Walpole, New Hampshire 03608, United States. Shipping availability and charges are shown at checkout. We ship within the United States where available at checkout.

Tracking and delivery. When tracking is available, we provide it after shipment. Once an order is transferred to the carrier, carrier delays and delivery events are outside our control. Please verify your shipping address at checkout.

Return and delivery issues. The return and refund policy governs return eligibility. If an order arrives damaged, incorrect, or materially delayed, contact may@theladymay.com promptly with your order number and photos where applicable so we can review the issue.